QUESTIONS
Day and Hours of operation:
Does Backwoods Terror Ranch offer Group Discounts?:
Yes, Groups of 15 or more receive 15% off. Tickets must be purchased on site or pre-purchased through our office. You cannot get the discount from the ticket website.
Can I buy tickets online?
Yes you can purchase them online or at the gate the night of. Online ticket sales stop at the start of the event for that specific day.
What payments do you accept?
We accept cash, debit/credit card, and SVR Gift cards.
Are the actors allowed to touch you?
No, the actors are not allowed to physically touch you with any part of their body. They are allowed to use props, but are safe and will not harm you in any way. We ask that guests be respectful and do not touch the actors as well.
Are you wheelchair accessible?
While the farm itself is, most of the haunts are not. There are tight hallways and uneven ground throughout. If you are interested in coming and are in a wheelchair, please reach out to our office and we will try our best to accommodate you.
Are there any age restrictions?
Everyone is welcome, but we do advise that only 13 years and older go through the haunts.
Can I go through if I'm pregnant?
Yes, however it is best to consult with a doctor before coming out for you and your baby’s safety.
Do you charge for parking?
No, parking is free.
Are bags and outside food allowed?
No, all bags are prohibited except medical bags. Medical bags will be searched.
No outside food or drink is allowed. We have a Food Truck and a Boutique inside that you can order refreshments from.
What is your rain policy?
We will stay open for misty sprinkles. We will only close if we have a heavy rain. For any bad weather it is best to check our Facebook page and send us a message if you aren’t sure about operation hours.
What is your refund policy?
We have a no refunds policy. However, in the event that we have to close due to stormy weather we can either reschedule you to a different day or issue you a credit. When you purchase your tickets you will receive a link in the confirmation email that will allow you to reschedule your tickets if needed.
Do you have security onsite?
Yes, we do have a security team spread out to ensure a safe and smooth operation.
Can we be thrown out?
Yes, violation of our rules can result in you being thrown out. We do not allow any type violence (verbal abuse, foul language, physical attacking), weapons, drugs, or alcohol. We are a family friendly environment and will do whatever is needed to keep all guests and staff safe.
Can we take flash photos?
No flash photography is allowed. You can take pictures in the general areas, but not while going through the haunts.
Are pets allowed?
For Backwoods Terror Ranch no pets are allowed at any time while we are open.
